Privacy Policy

Last updated: April 2026

The Salon ("we", "our", "us") respects your privacy and is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What we collect

  • Name, email address and phone number (for bookings and contact)
  • Relevant health information (allergies, medications, scalp conditions) for chemical services
  • Service history and stylist notes (colour formulas, patch-test records)
  • Anonymous analytics (page views only, no tracking)

How we use it

  • To manage your appointments and send confirmations
  • To respond to enquiries and follow-up questions
  • To keep a safe record of colour formulas and patch-test history
  • We never sell or share your data with third parties

Storage & security

Your data is stored securely with industry-standard encryption on trusted cloud services (Google Firebase). Access is restricted to authorised salon staff only.

Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion (subject to legal retention requirements)
  • Lodge a complaint with the ICO

Cookies

We use only essential cookies required for the site to function. No marketing, no tracking.

Contact us

Questions about this policy or wish to exercise your rights? Email contact@thesalon.co.uk or call 0000 000 000.